How long does the process take?
There is no set time period as each debt depends on its merits. However, on average we generally collect within 2 – 3 weeks.
Does your fee remain as quoted?
A debt collector’s fee is generally on a contingency basis (unless a set fee is agreed – which is rare). Although a price may have been mentioned, the fee is a percentage based on only what we collect. We don’t charge on what we don’t collect.
Do you require up-front court costs?
NO we don’t! We will do everything to avoid the courts.
Do you offer a menu of cheaper options?
Such options generally prove to be not only costly but a waste of time. In debt collection time is critical. The longer the debt sits the harder it is to collect. Let’s face it! Your debtors is not going to react to you buying a one-off demand letter. Don’t wast your money!
Do you insist on a Membership requirement?
NO! We are not in the membership business! We devote our time to collection debts!
Do you buy debts?
No we don’t. We act as a contingency agent only.
How do you operate?
Our strategy is unique and is not provided. The procedure, however, is disclosed – see ‘Procedure’ herein. Our field agents (that carryout the door-knocking) are the key to our success!
Your invoice is taken to the debt’s door.
Can you find a debtor that has absconded?
That is one of our specialist activities!
Can we add our costs onto the debt?
You can provided you have a written agreement to that effect with your customer – now your debtor. There is some very important information on this subject under ‘Collecting Costs‘ (above).
What if the debtor has no money?
This happens! If money is short we listen to the problem and negotiate a payment plan within their budget.
If I take this to court – which court?
Claims to $10,000 (summon) Minor Case Claim – MAGISTRATES COURT. $10,001 to $75,000 (summons) General Procedure Claim – MAGISTRATES COURT. $75,001 to $250,000 (Writ) – DISTRICT COURT. $250,001 – (Writ) – SUPREME COURT.
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